Calling all customer service and admin superstars...
Join our amazing team as a Client Support Coordinator and utilise your existing skills to provide exceptional customer service and administration support.
Council Approval Group is an award-winning team of certified town planners, architects and building industry professionals. Our mission is to be the best in Australia at unlocking property potential so that we positively change the lives of thousands of families and communities.
From their first point of contact with Council Approval Group, to booking and confirming their phone consultations, you’ll assist our clients by providing a great customer experience. Working from your own home office, this position is ideally suited to someone with a friendly and professional manner with fluent English language skills, both written and verbal.
In this exciting role you’ll enjoy:
What’s it like to work with us…
Reporting directly to our Operations Manager, you’ll be responsible for…
• Managing our phone systems, greeting clients and assisting with inbound enquiries (You must have fast and reliable internet connection for the VOIP phone provided)
• Booking initial phone consultations for potential clients to speak with our property specialists
• Monitoring and responding to enquiries via our online messaging systems
• Providing administrative support to the business including ad-hoc tasks as directed by the Operations Manager
If you have a positive & helpful attitude and love a team environment, then this could be the role for you.
Please only apply if you have at least 2 years customer service experience, a superior attention to detail, excellent written and verbal English skills and have a quiet home office environment to work from.
Register your interest now via the form below.