Calling all Philippines based customer service and admin superstars...
Join our amazing team as a Client Relations Specialist and utilise your existing skills to provide exceptional customer service and administration support.
Council Approval Group is an award-winning team of certified town planners, architects and building industry professionals. Our mission is to be the best in Australia at unlocking property potential so that we positively change the lives of thousands of families and communities.
From their first point of contact with Council Approval Group, to booking and confirming their phone consultations, you’ll assist our clients by providing a great customer experience. Working from your own home office, this position is ideally suited to someone with a friendly and professional manner with fluent English language skills, both written and verbal.
In this exciting role you’ll enjoy:
Philippines based Client Relations Specialist needed…
Reporting directly to our Operations Manager, you’ll be responsible for…
• Being the first touchpoint for potential clients needing assistance
with their dream properties
• Managing our phone systems, greeting clients and assisting with inbound enquiries (You must have fast and reliable internet connection for the VOIP phone provided)
• Monitoring and responding to enquiries via our online messaging systems
• Providing administrative support to the business including ad-hoc tasks as directed by the Operations Manager
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If you have a positive & helpful attitude and love a team environment, then this could be the role for you.
Please only apply if you have high-level training in customer service, at least 2 years customer service experience, a superior attention to detail, excellent written and verbal English skills and have a quiet home office environment to work from.
Relationships with clients go beyond phone conversations. If you think your smile can be heard through audio calls then…
Register your interest now via the form below.
A recent Philippines Conference & Team Reward Day